01Who provides the service
The services described on narvexgrowth.com and the application at auditoria.narvexgrowth.com are provided by Gustavo Narváez, under the trade name NARVEX, operating in Nicaragua.
Using the website or the application means accepting these terms. If you disagree with any of them, the reasonable thing is not to use them.
02The free diagnostic: what it is and what it isn't
The diagnostic is a free tool that generates a marketing report from what you describe about your business and what can be read publicly on your website. It includes a diagnosis, buyer personas, brand identity, a plan and campaign proposals.
It is a documented starting point, not a custom consulting engagement. A report generated in minutes does not replace an analysis of your real accounts, your sales and your operations.
The report is written by artificial intelligence. That has two consequences worth stating up front rather than afterwards: it may contain errors, outdated figures or assumptions that don't fit your case, and it must be reviewed before you act on it. It is not legal, accounting or financial advice. Decisions about your ad spend remain yours.
03Acceptable use
You may use the diagnostic for your own business or for your clients' businesses. The following is not allowed:
- Generating reports in an automated or bulk manner, or trying to get around the service's limits
- Reselling access to the tool or presenting it as your own
- Entering false third-party data or impersonating another person or company
- Trying to access reports or accounts that aren't yours
In cases like these, the account may be suspended without prior notice.
04Who owns what
Yours: the information you provide about your business, and the report generated for you. You can use it, share it internally and implement it without asking permission or paying anything.
Mine: the application, its code, the method used to structure the reports, the website copy and the brand. The report being yours doesn't make the tool yours.
05Pricing and engagement
Plan prices are published on the website, in ranges, and are expressed in US dollars. They are shown differently depending on the market from which they are viewed.
- The ranges are indicative: the final price depends on the scope and is set in a written proposal before work begins.
- Ad spend is separate and you decide it. It is paid directly to Google or Meta with your own card, and the accounts always stay in your name.
- Published prices may change. The price that applies is the one in the proposal you accepted, for as long as it is in effect.
06Results
I work with measurable goals and report on them transparently, the good numbers and the bad. But digital marketing depends on factors I don't control: auction competition, seasonality, your capacity to handle the leads that come in, your price compared with the market and the quality of your own product.
That's why I don't guarantee a specific number of customers, a set cost per lead or a specific return. Anyone who guarantees those figures in writing before starting is telling you what you want to hear.
07Availability
The application is provided “as is.” There may be interruptions for maintenance, failures of the providers it relies on or third-party API limits. I do what is reasonable to keep it online, but I don't commit to a specific uptime percentage.
I reserve the right to modify or discontinue the free diagnostic. If that happens, anyone with saved reports will receive notice and enough time to download them.
08Limitation of liability
To the extent permitted by law, I am not liable for loss of profit, opportunity or data arising from the use of the website or the application, or for decisions made based on a report that was not reviewed.
For contracted and paid services, my liability is limited to the amount actually paid for the service in question.
09Your data
How data is collected, what it is used for and who it is shared with is detailed in the Privacy Policy, which forms part of these terms.
10Governing law
These terms are governed by the laws of the Republic of Nicaragua. Before going to any authority, the sensible thing is to write to me: most disagreements are resolved with a conversation.
11Changes
These terms may be updated. The version in effect is always the one published on this page, with its date at the top. If a change is relevant to active clients, I will notify them by email.
12Contact
Email: narvaezpastora@gmail.com
WhatsApp: +505 8932 9377